Most of our Leather goods are made of three materials: Leather, fabric and hardware.
We offer lifetime warranty on our leather products under normal usage. Lifetime warranty applies to our “Leather” which is genuine leather made of Buffalo/goat/sheep depending upon product to product. Damage to Leather in terms of cuts, stains etc. due to negligence is not covered.
Upon receiving the product, our warranty covers items purchased from our official website that may exhibit a manufacturing or material defect such as:
If the delivered item has any of the above defects but has exceeded 15 days of delivery, the warranty will not be applicable in such cases.
Normal wear and tear is not covered by this warranty; each case will be evaluated separately. We will either replace or repair the item, depending on the particulars and the issue at hand. Please view return policy for further details.
Any cuts, stains or marks on leather or fabric occurring due to negligence use or by mistake.
Any problem in hardware beyond a period of 1 year. We can certainly repair at a cost.
Any issue or damage to the product during transit.
Any manufacturing defect upon receiving the product.
Any issue in hardware within 1 year of receiving the product
To claim the warranty, please follow the steps given below:
Our team will assess the problem and update you in 24 working hours depending.
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Welcome to The Leather Warehouse! Before making a purchase, please read and understand our terms and conditions outlined below. Your order signifies your acceptance of these terms.
When placing an order, ensure all details provided, including personal information and shipping address, are accurate. The Leather Warehouse is not responsible for issues arising from incorrect information.
We accept secure online payments. Ensure your payment information is accurate to prevent delays. All transactions are processed using industry-standard encryption.
Upon successful order placement, you will receive an email confirmation with order details. This confirmation serves as acknowledgment that your order has been received and is being processed.
Shipping times and costs are outlined during the checkout process. The Leather Warehouse aims to process and dispatch orders promptly. Delays due to unforeseen circumstances are beyond our control.
Refer to our Returns Policy for detailed information on returning or exchanging products. Ensure you understand the conditions and process before initiating a return.
While we strive for accuracy in product descriptions and images, slight variations may occur due to factors such as screen resolution. Please review product details carefully before making a purchase.
Consult our Care & Consultation section for guidance on maintaining and caring for your leather products. Following recommended care instructions will help preserve the quality of your purchase.
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These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
The Leather Warehouse reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on the website.
By completing a purchase on The Leather Warehouse, you affirm that you have read, understood, and agreed to these terms and conditions. For any questions or clarifications, please contact us at customercare@theleatherwarehouse.com.