Terms and Conditions

Terms & Conditions - The Leather Warehouse

No exchange, no returns.
No ongoing offers or discounts can be combined.
Domestic Orders (India): Free standard shipping* on all order above ₹ 1999.00/-
International Shipping
USA, Canada, UK, Europe, Australia, Middle east - Free standard shipping* on orders above
USD 100.00
Rest of the world: Free standard shipping* on orders above USD 250.00
Standard shipping time varies from country to country.
For US and Canada : 10 -12 working days (approx)
For UK, Australia and Europe : 8-10 working days (approx)
For Middle east – 6-9 working days (approx)
Rest of the world – 12-15 working days
This website is owned and operated by ZDC Leather Pvt Ltd, trading as "The Leather Warehouse" (or "we," "us,” or “our”). By entering, accessing, or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you inquire or order services through this website, you are subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions, and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all the terms and conditions of the website. If you cannot or do not accept the terms and conditions in their entirety and without modification, you must stop using our website immediately. We reserve the right to revise and update the terms and conditions at any time, and your continued usage of this website means you accept those changes. While ZDC Leather Pvt Ltd aims to ensure that the information on this website is correct, sometimes errors do occur for which we apologize. Please review these terms and conditions regularly so that you are aware of the revised and current terms and conditions. The user confirms that they are at least 18 years old or have the consent of their parent or legal guardian. All prices, unless otherwise stated, are in Indian Rupees (INR). By agreeing to purchase any product or service offered on the site, the user is obligated to complete the transaction. Users are not allowed to agree to purchase products or services that they do not intend to complete the transaction for. When making a credit card transaction, you must use your own credit card. ZDC Leather Pvt Ltd. We will not be responsible for any credit card fraud. The user is liable for any fraudulent use of their card, and it is their responsibility to prove otherwise.
Shipping costs are calculated based on the combined weight of the entire order and may vary depending on whether the delivery is domestic or international. If there is a non-delivery due to user mistakes such as an incorrect name, address, or contact number, the customer will be responsible for any additional costs associated with re-delivery. The shipment and delivery time will begin from the date of payment confirmation for the order, however, this is an approximate time frame for each product. ZDC Leather Pvt Ltd. will not be liable for delays or non-delivery due to circumstances beyond its control, such as floods, fires, wars, or acts of God. To avoid delays or loss of merchandise, website users must provide accurate information. ZDC Leather Pvt Ltd reserves the right to verify user details, and if found to be false, The Leather Warehouse may reject registration and debar the user without prior notice. It's important to note that delivery is address-specific, not person-specific. The customer is responsible for all duties and taxes associated with international shipping. ZDC Leather Pvt. Ltd. will not be responsible for paying any duties or taxes for international shipping. for further details you can read our shipping policy
Customers can cancel their order only if it hasn't been dispatched. No cancellations are accepted once the product is dispatched from our warehouse. Please get in touch with our team within 6 hours of placing the order for cancellation. The buyer is required to submit any requests within the specified timeframe. our team will send an email confirming the cancellation within 48 working hours (approx). The refund will be issued in 2 working days but it may take 7 working days (approx.) to reflect the refund amount in your credit card/ bank account. Note: Orders cannot be cancelled if delayed due to unexpected transit circumstances. No credit refund will be provided for cancellations.
Certain items may be temporarily unavailable or out of stock due to popularity or supply interruptions. Currently, only a curated selection of our products is available for online orders, with plans to expand the range in the future.
We offer lifetime warranty on our leather products. Lifetime warranty applies to our “leather” which is genuine leather made of Buffalo. The hardware which includes zips, pullers, snap button etc. have limited warranty upto 1 year due to the regular usage of these material.
Genuine leather is material which can last for years when properly cared for. Lifetime warranty in leather refers upto 20 years. This means that our leather will disintegrate only after that time span when taken care properly. However, please note that things like cuts, stains etc occurring due to negligence use of the product are not covered under warranty.
Also, Genuine Leather is a material which develops Patina, as it ages. It simply means the Dark handsome finish that leather gives out in time. Hence, Genuine Leather is bound to change its color with time and due to natural body oils, the sun, dirt, and the environment.
Based on that – write the cost of sending and why will bear and the time it will take for the whole process
We do not guarantee that the functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that the site or the server making it available is free of viruses or harmful components. The Leather Warehouse makes no warranties or representations concerning the accuracy, correctness, adequacy, usefulness, timeliness, reliability, or other attributes of the materials on this site.
In jurisdictions where limitations or exclusions on warranties are not allowed, these limitations may not apply to you.
"Does genuine leather age?
It'll give you that darker finish, called patina, as it ages. If you hear the term “patina,” it simply means the handsome finish that leather gives out over time. The natural patina of leather develops over time due to natural body oils, exposure to sunlight, dirt, and the environment."