Privacy policy

Last updated: March 11, 2025

The Leather Warehouse ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

What Information Do We Collect?

We collect information from you when you:

  • Register on our website
  • Place an order
  • Respond to a survey or marketing communication
  • Participate in a promotion or contact our customer support

When ordering or registering, we may ask for your:

  • Name
  • Date of birth
  • Email address
  • Mailing address
  • Phone number
  • Payment details
  • Other relevant information

We also use browser cookies to enhance your experience and gather website activity data.

How Do We Use Your Information?

We may use your information to:

  • Quickly and securely process transactions
  • Administer promotions, surveys, or marketing campaigns
  • Respond to customer service requests
  • Improve our website and services

If you have opted-in to receive emails from The Leather Warehouse, we may send you periodic updates about our products, offers, and promotions. You can unsubscribe anytime using the option provided in each email.

How Do We Protect Visitor Information?

We implement security measures to protect your data, including:

  • Secure networks accessible only by authorized personnel
  • SSL (Secure Socket Layer) technology for encrypted transactions

Why Do We Use Cookies?

Cookies enhance your browsing experience by recognizing your preferences and tracking your activity. You can modify cookie settings through your browser, but disabling cookies may limit some website features.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties except:

  • Trusted partners assisting us in website operations or business functions (with confidentiality agreements in place)
  • When required by law or to protect our rights, property, or safety

Non-personally identifiable information may be shared for marketing or analytics purposes.

How Can You Modify or Opt-Out of Information Sharing?

To update or remove your information from our email list, please email us at contact@thetlwh.com and request to unsubscribe or modify your details.

Special Note to Parents

We encourage parents to supervise their children's online activities. Our website is not intended for children under 13 without parental consent.

Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted on this page, and updates will apply to information collected after the revised date.

Marketing Emails, SMS/RCS Messages, and Telephone Calls

By providing your email or mobile number, you agree to receive promotional messages about our products, offers, and collections. You can manage your preferences or unsubscribe from marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

The Leather Warehouse 3rd Floor, Block G, Plot No. 47, Lawrence Road Industrial Area, Keshav Puram, Tri Nagar, Delhi - 110035, India

Email: contact@thetlwh.com
Phone: +91 9911151506