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Return Policy

We put great care into what we do and we also care about our Leather Warehouse customers! If you are not 100% satisfied with your purchase, simply contact us within 14 days of package delivery and ship it within 30 days. We'll refund the full cost of the item Less shipping costs. Any product you return must be in the same condition you received it and in the original packaging. If you find your purchase to be not quite right for you, please email us at [email protected] mentioning your order number. We will send you the instructions and return address.


Returned orders must be postmarked within 14 days from the date of receiving. Because we are a small business/company, it is important that goods are returned to us in the condition they were sent.


Once the goods are returned in perfect condition, we will process the refund. It may take up to 10 working days to see the refund on your credit card or account (depending on the payment method).


Please make sure your returned goods are unused and in their original packaging.


We are not able to directly exchange goods. If you decide you would like a different product you can place a new order. Once your original order is returned we will process a refund.


We cannot be held responsible for any goods lost in transit and recommend that you use a tracked delivery service when returning your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders
  • Items on sale


Please note that order shipping costs and import fees are non-refundable.